Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox brower keeps spinning - same url works fine in chrome & edge

  • 1 réponse
  • 0 a ce problème
  • 3 vues
  • Dernière réponse par jonzn4SUSE

more options

Whether I'm on a search page and click a link or type in the url, when I'm in Firefox (my preferred browser), it just spins and rarely reaches the site most of the time. If I'm in yahoo mail it often says "can't connect to internet".

If I type the same url or click on a searched link in chrome or edge it works fine.  I don't get the "can't connect to internet" notice on the other two.  What is going on?
Whether I'm on a search page and click a link or type in the url, when I'm in Firefox (my preferred browser), it just spins and rarely reaches the site most of the time. If I'm in yahoo mail it often says "can't connect to internet". If I type the same url or click on a searched link in chrome or edge it works fine. I don't get the "can't connect to internet" notice on the other two. What is going on?

Toutes les réponses (1)

more options

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Do you have the same issue with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

What security software are you running? Are you running a Pro version of Windows? If so, try this option and see what happens. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/