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Crashed

  • 3 réponses
  • 0 a ce problème
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  • Dernière réponse par Paul

Sir Debarghya
Sir Debarghya
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Hello There, First of all I want to say thanks to you that for making this amazing browser. for the couple of days my ff is crashing as like shit. I do all the methods Kindly help me out.

Thanks Regards 

  Deba

Mail id:- [removed email from public forum]

Hello There, First of all I want to say thanks to you that for making this amazing browser. for the couple of days my ff is crashing as like shit. I do all the methods Kindly help me out. Thanks Regards Deba Mail id:- [removed email from public forum]
Captures d’écran jointes

Modifié le par James

Toutes les réponses (3)

Sir Debarghya
Sir Debarghya Auteur de la question
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Sir Debarghya said
Hello There, First of all I want to say thanks to you that for making this amazing browser. for the couple of days my ff is crashing as like shit. I do all the methods Kindly help me out. Thanks Regards Deba
Sir Debarghya
Sir Debarghya Auteur de la question
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Hope for the best

Paul
Paul
  • Moderator
  • Top 10 Contributor
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.