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I am unable to open the hotmail page (www.hotmail.com)(www.live.com) into my browser.

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  • Dernière réponse par philipp

trajpal
trajpal
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Hi,

I need a support from the technical team of Mozilla Firefox as I am unable to open the email website of Microsoft. I am entering the website address as www.hotmail.com or www.live.com into the search engine and I am getting the error as the secure connection failed.

May I know the reason why I am getting this error on your browser?

Even I tried many times and getting the same issue.

The website is not restricted as I better understand. It is the website which when I am opening to the another browser it is fine.

Please reply me as soon as possible as I am only using the Mozilla Firefox as the browser for my surfing and emailing.

Thanks, Tushant Rajpal

Hi, I need a support from the technical team of Mozilla Firefox as I am unable to open the email website of Microsoft. I am entering the website address as www.hotmail.com or www.live.com into the search engine and I am getting the error as the secure connection failed. May I know the reason why I am getting this error on your browser? Even I tried many times and getting the same issue. The website is not restricted as I better understand. It is the website which when I am opening to the another browser it is fine. Please reply me as soon as possible as I am only using the Mozilla Firefox as the browser for my surfing and emailing. Thanks, Tushant Rajpal

Solution choisie

hi, unfortunately MS has misconfigured a security feature (OCSP stapling) on their servers which got now cached in your local firefox installation.

in order to resolve that, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false - this will degrade a security feature in firefox, so please revisit it in a couple of days again after microsoft has fixed their stuff and turn it back on again then...

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philipp
philipp
  • Moderator
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Solution choisie

hi, unfortunately MS has misconfigured a security feature (OCSP stapling) on their servers which got now cached in your local firefox installation.

in order to resolve that, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false - this will degrade a security feature in firefox, so please revisit it in a couple of days again after microsoft has fixed their stuff and turn it back on again then...