Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox the connection has timed out + websites work in all browsers expect Firefox

  • 4 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

I've been searching Google from hours trying to figure out why Firefox will not work for me. I can't get any website to load in Firefox. Every time I try to search a website, I sit for minutes waiting for the website to load only to be given a message that says "The connection has timed out". I've tried resetting Firefox, uninstall/reinstall, disabling my Windows Firewall, changing settings in about:config.... but nothing works. I have no clue why my Firefox isn't working, but I've tried everything I know how to do. Please help.

I've been searching Google from hours trying to figure out why Firefox will not work for me. I can't get any website to load in Firefox. Every time I try to search a website, I sit for minutes waiting for the website to load only to be given a message that says "The connection has timed out". I've tried resetting Firefox, uninstall/reinstall, disabling my Windows Firewall, changing settings in about:config.... but nothing works. I have no clue why my Firefox isn't working, but I've tried everything I know how to do. Please help.

Toutes les réponses (4)

more options
more options

This was the article I used to try and solve the problem originally, but I did not have any success.

more options

the-edmeister said

See this KB article - https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

i was not able to fix the problem using the suggestions from this article

more options

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. Check the settings.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}