Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox keeps freezing until I move my cursor, and yes I've looked at/tried all the other threads with this question.

  • 1 réponse
  • 1 a ce problème
  • 39 vues
  • Dernière réponse par philipp

more options

I've seen many threads with this problem and I've tried every single suggestion, and still this problem persists.

I've just updated firefox today, I've disabled hardware acceleration and I'm in firefox's "safe mode" with all add-ons disabled, plus, I've cleaned my registry, cleared firefox's cache, and have had microsoft security essentials scan for virsues, and updated my display drivers and still firefox keeps freezing until i move my mouse.

It freezes and doesn't load anything, and it starts to work again as soon as i move my mouse for a couple seconds and then it freezes again. This happens constantly with firefox. It doesn't happen with IE or Chrome.

Can anyone help me?

I'm running Windows 7 Ultimate 64-bit, 4gb ram.

I've seen many threads with this problem and I've tried every single suggestion, and still this problem persists. I've just updated firefox today, I've disabled hardware acceleration and I'm in firefox's "safe mode" with all add-ons disabled, plus, I've cleaned my registry, cleared firefox's cache, and have had microsoft security essentials scan for virsues, and updated my display drivers and still firefox keeps freezing until i move my mouse. It freezes and doesn't load anything, and it starts to work again as soon as i move my mouse for a couple seconds and then it freezes again. This happens constantly with firefox. It doesn't happen with IE or Chrome. Can anyone help me? I'm running Windows 7 Ultimate 64-bit, 4gb ram.

Modifié le par Fakusnamus

Toutes les réponses (1)

more options

hello Fakusnamus, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes as well.