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geting xml parsing error on startup

  • 1 reply
  • 6 have this problem
  • 5 views
  • Last reply by cor-el

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Error Message reads :-

XML Parsing Error: no element found Location: jar:file:///C:/Program%20Files/Mozilla%20Firefox/omni.ja!/chrome/toolkit/content/global/netError.xhtmlLine Number1, Column 1:

Any ideas, or will i have to format the drive and start from scratch?!?

Error Message reads :- XML Parsing Error: no element found Location: jar:file:///C:/Program%20Files/Mozilla%20Firefox/omni.ja!/chrome/toolkit/content/global/netError.xhtmlLine Number1, Column 1: Any ideas, or will i have to format the drive and start from scratch?!?

All Replies (1)

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Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.