Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Found four bugs since updating?

more options

Ok so I updated to Firefox 5 and now I wish I hadn't. I have "show my windows and tabs from last time" enabled instead of starting a new session. Whenever I open the browser now instead of opening just the last window with all my tabs it opens ALL the windows I've ever closed, like ad popups too. Why won't it open only the last window I closed anymore? That's my first problem.

Second problem. Ever since I updated, one of my fifteen tabs does not come up where the tabs are listed. You know, top or under all the buttons. This tab always comes back when the browser is reopened, and they only way to close it is to close it on the Tab Groups. To see it I have to use the tab list dropdown, but I can't close it from there. Then when I reopen last tab it's visible again, but only for that session.

Third problem. Ever since I updated, images using the urlcut redirect site don't always come up. I have to reload the page a couple of times to get them to come up. In general, images from other sites other than the one I'm viewing have had this problem, but mostly ones redirected from this one.

Forth problem. Ever since I updated, Roboform toolbar will not stay enabled. Every new session I have to enable it on the toolbars list.

Ok so I updated to Firefox 5 and now I wish I hadn't. I have "show my windows and tabs from last time" enabled instead of starting a new session. Whenever I open the browser now instead of opening just the last window with all my tabs it opens ALL the windows I've ever closed, like ad popups too. Why won't it open only the last window I closed anymore? That's my first problem. Second problem. Ever since I updated, one of my fifteen tabs does not come up where the tabs are listed. You know, top or under all the buttons. This tab always comes back when the browser is reopened, and they only way to close it is to close it on the Tab Groups. To see it I have to use the tab list dropdown, but I can't close it from there. Then when I reopen last tab it's visible again, but only for that session. Third problem. Ever since I updated, images using the urlcut redirect site don't always come up. I have to reload the page a couple of times to get them to come up. In general, images from other sites other than the one I'm viewing have had this problem, but mostly ones redirected from this one. Forth problem. Ever since I updated, Roboform toolbar will not stay enabled. Every new session I have to enable it on the toolbars list.

All Replies (4)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and all open tabs to get lost, so you will have to create them again (make a note or bookmark them).

See:

more options

Thank you. I will try that. I've made a folder in my Bookmarks Toolbar to hold all the tabs I'm going to lose when I do this.

Any idea what's going on with the images and Roboform? The images work fine on IE (bleh) and my Android smartphone browser, but ever since I updated they've been loading sometimes and not loading other times. As for Roboform, maybe it's buggy with FF 5? Should I ask them for support maybe?

more options

Did you try the localstore link?

That link is meant for the RoboForm toolbar issue. If you use cleanup software like CCleaner then try to disable that to see if that makes it work better.

If you need to reload images more than once then you should check your security software (anti-virus, firewall).

See also:

more options

Thank you I will try that too. My security software doesn't block images. This problem only started happening when I upgraded to 5, and doesn't happen with any other browsers. I'm sure it's something going on with FF.

Will report back after I've done what's in those links. Thanks.