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The security text, like Captcha text, isn't visible. What do I do?

  • 5 replies
  • 112 have this problem
  • 1 view
  • Last reply by Solus01

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Whenever I try to sign up for a website, such as the Supernatural Wiki, and Firefox Personas, I can't see the captcha security text. I can see it on youtube after i post several posts in a row, but if I try to sign-up for something, I can't see the captcha.

Whenever I try to sign up for a website, such as the Supernatural Wiki, and Firefox Personas, I can't see the captcha security text. I can see it on youtube after i post several posts in a row, but if I try to sign-up for something, I can't see the captcha.

All Replies (5)

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See:

  • Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in Tools > Options > Content: Load Images > Exceptions
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)

There are also extensions (Tools > Add-ons > Extensions) that can block images.

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I put all my permissions right, still doesn't work, seems to be the same problem as: viewtopic.php?f=30&t=2977

Modified by debas

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Did you check for extensions that can block the CAPTCHA ?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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I had the same problem and i have many extensions addons.So i disabled all of them and the Captcha problem was solved.The problem for me was with the HTTPS Everywhere extension... somehow it was blocking the captcha image.

Hope it helped.

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Hello, I had the same problem with mine, I was using the Disconnect extension. I disabled it and now the captcha loads properly.