Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Links not responding after signing into a secure site.

dbryan20
dbryan20
more options

I have seen this happen of late. After I have signed into a secure site if I try and select a link, the HTML will hightlight but does not respond and navigate to the next page. Not just on site but several. A normal open page links navigate fine. When I close out and use Chrome all works fine. So it seems localized to Firefox. I do not wish to give up Firefox for Chrome but need the functionality. Any help would be greatly appreciated.

I have seen this happen of late. After I have signed into a secure site if I try and select a link, the HTML will hightlight but does not respond and navigate to the next page. Not just on site but several. A normal open page links navigate fine. When I close out and use Chrome all works fine. So it seems localized to Firefox. I do not wish to give up Firefox for Chrome but need the functionality. Any help would be greatly appreciated.

Todas las respuestas (1)

Shashank Shekhar
Shashank Shekhar
more options

Hi dbrayan20,

Try opening firefox in Safe mode,

  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.