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Unable to login into account to Sync on my personal MAC

  • 3 replies
  • 24 have this problem
  • 1 view
  • Last reply by hk8055

hk8055
hk8055
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when i tried to login in my personal MAC it shows

Unknown account

I am trying to sync my office PC and personal MAC.

when i tried to login in my personal MAC it shows Unknown account I am trying to sync my office PC and personal MAC.

All Replies (3)

hk8055
hk8055 Question owner
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I can login to https://account.services.mozilla.com/

the-edmeister
the-edmeister
  • Moderator
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Are both those computers currently running Firefox 29?

Once a Sync account has been updated with a Firefox 29 version, any Firefox 28 or earlier version won't be able to use that Sync account.

hk8055
hk8055 Question owner
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Yes both are on version 29. I updated today only.