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My archive folder contents are gone.

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  • Last reply by guigs

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I created three subfolders in the archive folder several months ago, and moved a lot of emails from my inbox to the archive subfolders. Everything was fine, and a few days ago, I noticed that two of the subfolders contents are all gone. I tried the "repair folder" option when right clicking on the folder, but this did not do anything. I haven't tried anything else yet, aside from rebooting and restarting the Thunderbird program a few times.

I created three subfolders in the archive folder several months ago, and moved a lot of emails from my inbox to the archive subfolders. Everything was fine, and a few days ago, I noticed that two of the subfolders contents are all gone. I tried the "repair folder" option when right clicking on the folder, but this did not do anything. I haven't tried anything else yet, aside from rebooting and restarting the Thunderbird program a few times.

All Replies (1)

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Hi Giovanni144,

Please check your account settings for archived email rules. It should be under Synchronization.

I hope this helps. Disappearing Mail