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Attempting to update leads to a loop

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When I go to Help>>About and click check for updates, it returns a link to the Firefox homepage. When I click on the update button on the Firefox homepage, it takes me to a Support page that tells me to go to Help>>About and click check for updates. Ad infinitum.

When I go to Help>>About and click check for updates, it returns a link to the Firefox homepage. When I click on the update button on the Firefox homepage, it takes me to a Support page that tells me to go to Help>>About and click check for updates. Ad infinitum.

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Download and install the latest version of Firefox from this page.
http://www.mozilla.com/en-US/firefox/all.html