Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I missed the shift key and hit several keys in the bottom LH corner of my keyboard. Firefox split into several iterations and I had to reload.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by MGPaul13

more options

I missed the shift key and hit several keys in the bottom left hand corner of my keyboard. Firefox lost the tab I was was using and split into a separate iteration for each of the others (plus two I had closed). I couldn't get it back and had to close all but one of them and reconstruct all my tabs.

What had I done and how should I have recovered?

I missed the shift key and hit several keys in the bottom left hand corner of my keyboard. Firefox lost the tab I was was using and split into a separate iteration for each of the others (plus two I had closed). I couldn't get it back and had to close all but one of them and reconstruct all my tabs. What had I done and how should I have recovered?

Chosen solution

First, you need to update to Firefox 18.0.1 Update Firefox to the latest release. The version you are on is buggy and insecure.

Second, it sounds like you may have entered tab groups. Use Tab Groups to organize a lot of tabs does that look familiar?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

First, you need to update to Firefox 18.0.1 Update Firefox to the latest release. The version you are on is buggy and insecure.

Second, it sounds like you may have entered tab groups. Use Tab Groups to organize a lot of tabs does that look familiar?

more options

Thanks for your quick reply Tylerdowner,

It's very likely I did hit Ctrl/Shift and E instead of Shift/E. I can't remember which letter I was going for because of the shock when it all fell apart. I'm sure the first conversational computer I worked on (System Ten!) must have had a different keyboard layout because I'm always pressing Caps Lock instead of Shift on these new-fangled ones.

I didn't realise how out of date I was on Firefox 12 and have already downloaded Firefox 18 ready to upgrade.

Thanks again, Paul