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why wont my private browsing work - it did yesturday

  • 1 reply
  • 3 have this problem
  • 6 views
  • Last reply by cor-el

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also I have two blue bars across the top of browser. On the left side the top one has the firefox logo, the bottom has Firefox button. And on the right side I have two minimiz-resize and close buttons, one set on top bar, one set on bottom bar. Is something wrong with my insallation??? And private browsing quit working. Just installed this two days ago. Just updated it. I have four add-ons. Ghostery, No-Script, Privacychoice and better privacy. thanks, W

also I have two blue bars across the top of browser. On the left side the top one has the firefox logo, the bottom has Firefox button. And on the right side I have two minimiz-resize and close buttons, one set on top bar, one set on bottom bar. Is something wrong with my insallation??? And private browsing quit working. Just installed this two days ago. Just updated it. I have four add-ons. Ghostery, No-Script, Privacychoice and better privacy. thanks, W

All Replies (1)

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).