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My Web Search buttons are always disappearing from sight, and a message appears on the bar that says "Retrieving buttons from My Web Search..." but this message never disaoppears until I close the programe and re-open. Then the buttons return

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My Web Search buttons are always disappearing from sight, and a message appears on the bar that says "Retrieving buttons from My Web Search..." but this message never disappears until I close the programe and re-open. Then the buttons return

My Web Search buttons are always disappearing from sight, and a message appears on the bar that says "Retrieving buttons from My Web Search..." but this message never disappears until I close the programe and re-open. Then the buttons return

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My Web Search is considered to be Malware. The best way to fix it is to uninstall it.