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Last night Firefox Sync at home and now at work has Error while synchronising: unknown error - using firefox 5

  • 4 replies
  • 14 have this problem
  • 1 view
  • Last reply by adamprocter

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Since last night at home and now at work has Error while synchronising: unknown error - using firefox 5.

Turned on logging it says a number of things but mainly a few lines like so Engine.History WARN Error decrypting record: Record SHA256 HMAC mismatch:

and

1309259127576 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available

Since last night at home and now at work has Error while synchronising: unknown error - using firefox 5. Turned on logging it says a number of things but mainly a few lines like so Engine.History WARN Error decrypting record: Record SHA256 HMAC mismatch: and 1309259127576 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available

All Replies (4)

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Hi,

It seems like something is not working properly in your account. Please, file a bug so the developers can track and fix what's happening.

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done thanks

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Ok so nothing on here and no one assigned to bug as every day goes by the problem gets bigger - the worst thing about Sync is support.

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Fixed it myself - Backed up profile - on my work mac I unticked each sync setting in preferences > restarted FF > ticked one on at a time and forced a sync. Worked ok - got home > opened FF (no problems)