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My Yahoo Mail screen has lost the message pane. How can I recover?

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  • 28 have this problem
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  • Last reply by wilburj

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How do I recover my Yahoo Mail screen with all of the panes showing? I can only see the left pane which has the folders and applications. The message pane is off the screen. The option and help drop downs are also off the screen. Normally, these panes can be adjusted but now there is no adjustment capability.

How do I recover my Yahoo Mail screen with all of the panes showing? I can only see the left pane which has the folders and applications. The message pane is off the screen. The option and help drop downs are also off the screen. Normally, these panes can be adjusted but now there is no adjustment capability.

Chosen solution

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

Here's the Yahoo Help page in case you need it:
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/

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Chosen Solution

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

Here's the Yahoo Help page in case you need it:
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/

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Thanks. It worked.