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when registering on a site and it asks for the code to be entered to prove you are human - the code does not show up. i have to use another browser in order to sign up on websites

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

wepst
wepst
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Where there is supposed to be a word(s)or number(s) when setting up an account online or wanting to change a password, there is a blank space so i cannot enter whatever is there to prove i'm human. I have had to use another browser in order to accomplish registration or password change. my popup blocker is off and i'm not sure what other area under tools would allow me to see these codes.

Where there is supposed to be a word(s)or number(s) when setting up an account online or wanting to change a password, there is a blank space so i cannot enter whatever is there to prove i'm human. I have had to use another browser in order to accomplish registration or password change. my popup blocker is off and i'm not sure what other area under tools would allow me to see these codes.

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cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See also:

  • Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in Tools > Options > Content: Load Images > Exceptions
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)