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email links in web page will not open

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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when i am on a web page and there is a link which opens your email for example to enter a competition it will not open it used to up till a week ago but now when i click it does not do anything i have tried several other web pages so it is not the web page if i go and do it through explorer i dont have a problem it opens fine

when i am on a web page and there is a link which opens your email for example to enter a competition it will not open it used to up till a week ago but now when i click it does not do anything i have tried several other web pages so it is not the web page if i go and do it through explorer i dont have a problem it opens fine

All Replies (3)

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Make sure the mailto setting in Firefox is correct.

http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+...

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i have not got a mailto option in the application box

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Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r42

Update the Flash plugin to the latest version.


See "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions

Delete mimeTypes.rdf in the Profile Folder