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POP Junk mail dissapears completely.

  • 3 replies
  • 0 have this problem
  • Last reply by rick465

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When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

All Replies (3)

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try right clicking your folder (junk and inbox and selecting properties and then repair. It might be you are not getting the list of mail updated.

next make sure your antivirus is not managing your spam/scam mails somehow. See if they have a tool that needs to be disabled. I think it was Kaspersky last time I saw that. But antivirus is just about a generic thing these days.

Helpful?

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Tried both things, neither solved the issue...

Helpful?

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Still wondering. Because it's me, I am probably the only one experiencing this issue. Surely there is a setting somewhere that can fix this. Thanks!!

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