re :The "sent" folders for these two accounts are grayed out.

Are those folder names using italic font? If yes, then it's because they have a no-select flag which basically means those folders cannot contain any emails but they can contain other normal folders.

Maybe you need to subscribe again to see them properly.

• Right click on account name in Folder Pane and select 'Subscribe'
• click on 'REfresh' button
• Then select all the folders you want to see
• click on 'Subscribe'
• click on 'OK'
• Restart Thunderbird.

I had heard that cox were moving accounts over to the yahoo servers. Have you been transitioned to the yahoo servers or not yet?

Thanks for the response. Yes the greyed out Sent is in italics. When I click on subscribe and the list of files show up, the SENT file does not have a check mark. I added the check mark and hit refresh and the check mark disappears and the SENT Mail is still grayed out. I'll check with Cox about the transaction but I haven't gotten a message yet to change servers on these two accounts.

re :I added the check mark and hit refresh and the check mark disappears

You need to hit 'Refresh' first, then check the folder you need and finally click on 'Subscribe'.

However.... You say the 'Sent' file is in the Subscribe list and then mention 'Sent Mail', so which one appears in the 'Subscribe' list ? Do you see both Sent and Sent Mail? As this is an imap account you have to use the one which is set up as the default on the server.

Log on to webmail account and send an email - where does the server put that sent email? Is it in a 'Sent' folder or a 'Sent Mail' folder ?

Is the 'italic greyed out folder in Folder Pane called 'Sent' or 'Sent Mail' ?