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Attachments appear as folders in Local folders.

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  • Last reply by Gortzh

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Attachments to some emails appear as items in the Local Folder list. They reappear after I have deleted them; sometimes I can't delete them at all.

Attachments to some emails appear as items in the Local Folder list. They reappear after I have deleted them; sometimes I can't delete them at all.
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go to the troubleshooting information on the help menu. click on the open button for the profile folder. Close Thunderbird. delete the foldertree file in the profile. Restart Thunderbird.

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the problem changed but it's still annoying me. This is what I did: go to the troubleshooting information on the help menu. click on the open button for the profile folder. rename the foldertree.json file in the profile. to foldertreex,json Close Thunderbird. Restart Thunderbird. When I restarted Thunderbird, and opened profile it had recreated the foldetrtree, however the files that I couldn't delete were still there. I could delete many ot them but at least 1 of each of the 3 sticky files could not be deleted.

Modified by Gortzh

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