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Accidentally sent a Crash Report: Possibility to withdraw it?

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  • Last reply by Wayne Mery

ohwhatever85
ohwhatever85
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Hello, Thunderbird crashed and asked me to send a crash report. My question is not about the crash or bug itself, I rather care about my data. I accidentally clicked on Submit and later read that it contains "Sensitive Data" as in a raw dump of the state of my E-Mail client. As far as I've read people can have access to this over the web (via crash-stats.mozilla.org/ I pressume)

Question: Can I have my crash-report removed/withdrawn? I don't want to have the possibility of personal data, passwords, etc. on the internet.

Hello, Thunderbird crashed and asked me to send a crash report. My question is not about the crash or bug itself, I rather care about my data. I accidentally clicked on Submit and later read that it contains "Sensitive Data" as in a raw dump of the state of my E-Mail client. As far as I've read people can have access to this over the web (via crash-stats.mozilla.org/ I pressume) Question: Can I have my crash-report removed/withdrawn? I don't want to have the possibility of personal data, passwords, etc. on the internet.

Chosen solution

ohwhatever85 said
Hello, Thunderbird crashed and asked me to send a crash report. My question is not about the crash or bug itself, I rather care about my data. I accidentally clicked on Submit and later read that it contains "Sensitive Data" as in a raw dump of the state of my E-Mail client. As far as I've read people can have access to this over the web (via crash-stats.mozilla.org/ I pressume)

I assume you were reading https://crash-stats.mozilla.org/documentation/protected_data_access/

The information you refer to, the raw crash and your crash comment, is not publicly accessible. It is available to a limited number of people authorized by Mozilla for purposes of resolving user's issues. (I happen to be one, so I am familiar with the process)

ohwhatever85 said
Question: Can I have my crash-report removed/withdrawn? I don't want to have the possibility of personal data, passwords, etc. on the internet.

See the last paragraph of https://www.mozilla.org/en-US/privacy/websites/

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Wayne Mery
Wayne Mery
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Chosen Solution

ohwhatever85 said
Hello, Thunderbird crashed and asked me to send a crash report. My question is not about the crash or bug itself, I rather care about my data. I accidentally clicked on Submit and later read that it contains "Sensitive Data" as in a raw dump of the state of my E-Mail client. As far as I've read people can have access to this over the web (via crash-stats.mozilla.org/ I pressume)

I assume you were reading https://crash-stats.mozilla.org/documentation/protected_data_access/

The information you refer to, the raw crash and your crash comment, is not publicly accessible. It is available to a limited number of people authorized by Mozilla for purposes of resolving user's issues. (I happen to be one, so I am familiar with the process)

ohwhatever85 said
Question: Can I have my crash-report removed/withdrawn? I don't want to have the possibility of personal data, passwords, etc. on the internet.

See the last paragraph of https://www.mozilla.org/en-US/privacy/websites/