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password no longer works after trying to set up thunderbird through chrome and the Firefox app

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  • Last reply by mary114

mary114
mary114
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bold text I wanted to access my work thunderbird emails on my Iphone, so I installed Firefox and also tried to get firefox through chrome. I couldn't figure out how to get the emails through firefox but changed/created used my work email addresses in firefox with a new passwords. Now those passwords don't work on my Thunderbird app on my laptop and the old password which was remembered in the Thunderbird program wont work!!! Help! I have no work tech person.

'''bold text''' I wanted to access my work thunderbird emails on my Iphone, so I installed Firefox and also tried to get firefox through chrome. I couldn't figure out how to get the emails through firefox but changed/created used my work email addresses in firefox with a new passwords. Now those passwords don't work on my Thunderbird app on my laptop and the old password which was remembered in the Thunderbird program wont work!!! Help! I have no work tech person.

Chosen solution

David, Thanks for your reply. I turned the problem over to someone else and they resolved it. Have a great day.

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david
david
  • Top 10 Contributor
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Let's first clarify the situation. You were using Firefox to access your email account via the web login? Some email providers (such as Gmail) do not allow the same passwords on PCs as on websites. If you changed the online password and have such an account, you may need to get a fresh password for PC. Please share more information.

mary114
mary114 Question owner
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Chosen Solution

David, Thanks for your reply. I turned the problem over to someone else and they resolved it. Have a great day.