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Password failed in Thunderbird

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by hunterbr

hunterbr
hunterbr
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I have been using Thunderbird on a mac for years with no problems. Since yesterday, I have been getting login failed messages as my password is apparently incorrect. I am using macos 13.1, TB 102.6.1 and it is as a POP mail server. The error messages are attached. What is causing these failures? What login password is required? I have changed the password for this account everywhere I can find but these messages keep popping up every few minutes.

I have been using Thunderbird on a mac for years with no problems. Since yesterday, I have been getting login failed messages as my password is apparently incorrect. I am using macos 13.1, TB 102.6.1 and it is as a POP mail server. The error messages are attached. What is causing these failures? What login password is required? I have changed the password for this account everywhere I can find but these messages keep popping up every few minutes.
Attached screenshots

All Replies (4)

Matt
Matt
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did you need to change your password with optus after they were recently hacked? Did you update it in Thunderbird?

hunterbr
hunterbr Question owner
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I haven't changed my optus password for a long time., could the problem be that my optus account has been hacked?

Matt
Matt
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I am not an optus customer, but they were hacked. It was huge in the news late last year. https://www.optus.com.au/about/media-centre/media-releases/2022/09/optus-notifies-customers-of-cyberattack

Normally following such an event customers are advised by the company involved to change their passwords just to be safe. I have no idea what Optus advised their customers. But I suggest you check with them.

hunterbr
hunterbr Question owner
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Thanks Matt, I am trying to resolve the problem wit optus but it is a tedious process