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emails are replying to the wrong address

  • 1 reply
  • 0 have this problem
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  • Last reply by sfhowes

kristin10
kristin10
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I am sending emails to my clients from my business account but when they hit reply, it is switching to another gmail account. I don't have any settings set to direct it to "reply to" a different account.

I am sending emails to my clients from my business account but when they hit reply, it is switching to another gmail account. I don't have any settings set to direct it to "reply to" a different account.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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This will happen if gmail account A sends through the smtp that has gmail account B's User Name - the recipient sees the message as if it's sent from account B. Set up separate smtp servers for each account, and set each account to send on the smtp with a matching User Name.

https://support.mozilla.org/en-US/questions/1350593