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Firefox won't remember my device

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  • 1 has this problem
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  • Last reply by Terry

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Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail, social networks, banks, etc. Logins and passwords are saved, but I am not logged in automatically to the websites from the moment I open the browser, as it was before. Nothing helped - cleaning cookies, reinstalling the browser, cleaning the computer. Please help. I like firefox but I'm pissed off already. I am considering changing to a different browser.

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail, social networks, banks, etc. Logins and passwords are saved, but I am not logged in automatically to the websites from the moment I open the browser, as it was before. Nothing helped - cleaning cookies, reinstalling the browser, cleaning the computer. Please help. I like firefox but I'm pissed off already. I am considering changing to a different browser.

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You need to retain log-ins and cookies. This article may help.

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords