Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can browse to a website but not login, without first resetting Firefox 98

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Compumind
Compumind
more options

Greetings.

I use AT&T Yahoo Mail with Firefox 98 on Windows 10 (latest build). So, I have noticed a very strange problem and I don't know who to blame. Yahoo or Mozilla.

I can't login to AT&T Yahoo Mail from several internet addresses.

I can get to the page but nothing happens when I click "Mail" or "Login." except that the connection failed. Everything else in Firefox works just fine on all sites, except this one (and it's "sister" login URL's.)

The sites are: mail.yahoo.com and currently.att.yahoo.com

I have tried everything that I can think of with no success. All works perfectly under Microsoft Edge. If I clear all history in Firefox the result is the same - no login.

Only a Firefox Reset will do - but I dare not clear all history!

Therefore:

Microsoft Edge and Firefox browsing to the above sites work just fine. When I click on the Mail Login hot spot in Microsoft Edge all is fine. When I click on the Mail Login hot spot in Firefox it tries connecting and fails. Have to do a Firefox Reset.

Any help appreciated. This is madness!

Thanks.

)
Greetings. I use AT&T Yahoo Mail with Firefox 98 on Windows 10 (latest build). So, I have noticed a very strange problem and I don't know who to blame. Yahoo or Mozilla. I can't login to AT&T Yahoo Mail from several internet addresses. I can get to the page but nothing happens when I click "Mail" or "Login." except that the connection failed. Everything else in Firefox works just fine on all sites, except this one (and it's "sister" login URL's.) The sites are: '''mail.yahoo.com''' and '''currently.att.yahoo.com''' I have tried everything that I can think of with no success. All works perfectly under Microsoft Edge. If I clear all history in Firefox the result is the same - no login. Only a Firefox Reset will do - but I dare not clear all history! Therefore: Microsoft Edge and Firefox browsing to the above sites work just fine. When I click on the Mail Login hot spot in Microsoft Edge all is fine. When I click on the Mail Login hot spot in Firefox it tries connecting and fails. Have to do a Firefox Reset. Any help appreciated. This is madness! Thanks. :)

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.