Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

transferring from old Mac to new Mac

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by david

more options

More of a comment than a question as I have finally succeeded in what I was trying to do. The instructions that have been posted on this forum about how to transfer email accounts from an old macbook to a new Macbook are wrong - it is the whole Thunderbird folder in Library that needs to be copied, not the Profile folder as stated. There was a lot of misleading comments on the forum and it took a long time of sifting through trying to find the solution. So - here is my method. 1 - Install Thunderbird on new Mac. Open it, but don't set up an account. Then quit Thunderbird. 2. On old computer - in finder, press "option" and select "library" from the "Go" menu. Scroll down to Thunderbird folder and copy the whole folder onto a flash drive. 3. On new computer - in finder, press "option" and select "library" from the "Go" menu. Scroll down to Thunderbird folder and delete the entire folder by dragging to trash. 4. Insert flash drive to new computer, then copy the Thunderbird folder into the location from which you deleted the folder. 5. Re-open Thunderbird and all your emails should be there.

I hope this helps someone else - it would have saved me two days of headaches!

More of a comment than a question as I have finally succeeded in what I was trying to do. The instructions that have been posted on this forum about how to transfer email accounts from an old macbook to a new Macbook are wrong - it is the whole Thunderbird folder in Library that needs to be copied, not the Profile folder as stated. There was a lot of misleading comments on the forum and it took a long time of sifting through trying to find the solution. So - here is my method. 1 - Install Thunderbird on new Mac. Open it, but don't set up an account. Then quit Thunderbird. 2. On old computer - in finder, press "option" and select "library" from the "Go" menu. Scroll down to Thunderbird folder and copy the whole folder onto a flash drive. 3. On new computer - in finder, press "option" and select "library" from the "Go" menu. Scroll down to Thunderbird folder and delete the entire folder by dragging to trash. 4. Insert flash drive to new computer, then copy the Thunderbird folder into the location from which you deleted the folder. 5. Re-open Thunderbird and all your emails should be there. I hope this helps someone else - it would have saved me two days of headaches!

All Replies (1)

more options

I regret you received confusing guidelines. Finding the right terminology for Windows, MAC, and Linux sometimes causes misinformation and/or misunderstanding. Thanks for your post.