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Error message when clicking on help and links in emails

  • 5 replies
  • 1 has this problem
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  • Last reply by Loopy

Loopy
Loopy
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Hello This morning I am having issues with Thunderbird giving me errors. It was fine yesterday. When I click on 'Help' I get an error, when I click on a link in an email I get an error. There have been a couple of other instances also but can't remember offhand.

Have attached a screenshot of one of the error messages.

Thanks for any help.

Loopy

Hello This morning I am having issues with Thunderbird giving me errors. It was fine yesterday. When I click on 'Help' I get an error, when I click on a link in an email I get an error. There have been a couple of other instances also but can't remember offhand. Have attached a screenshot of one of the error messages. Thanks for any help. Loopy
Attached screenshots

Chosen solution

Hi Again. I just realized that my laptop updated the Windows OS while I was out yesterday. As a result, the default browser changed from Google Chrome to that Edge browser which I never use. As soon as I changed it back to GC, TBM is working fine.

Thank you so much for your help.

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All Replies (5)

sfhowes
sfhowes
  • Top 25 Contributor
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Before the problem, did you install another browser or change the default browser in W10 settings?

Loopy
Loopy Question owner
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No I didn't change anything with my browsers sorry.

Loopy

Loopy
Loopy Question owner
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No I didn't change anything with my browsers sorry.

Loopy

sfhowes
sfhowes
  • Top 25 Contributor
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In Options/General/Files & Attachments, are there entries for http or https 'Content Type'? If there are, delete them and restart TB.

https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working

Loopy
Loopy Question owner
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Chosen Solution

Hi Again. I just realized that my laptop updated the Windows OS while I was out yesterday. As a result, the default browser changed from Google Chrome to that Edge browser which I never use. As soon as I changed it back to GC, TBM is working fine.

Thank you so much for your help.