Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sending emails impossible with Thunderbird

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Papipio

Papipio
Papipio
more options

Bonjour,

In a Windows 10 PC, it is impossible to send emails with Thunderbird (78.12.0 / 64 bits) --> nothing occurs when I try to do it. If I change the name of the 2 Thunderbird folders in the users folder, when I start Thunderbird new profile folders are created, then I can create an email account and everything is OK. What are the files corrupted in the profile ? How can I get them OK again ?

I don’t want to create a completely new profile for not loosing all data ...

Pierre

Bonjour, In a Windows 10 PC, it is impossible to send emails with Thunderbird (78.12.0 / 64 bits) --> nothing occurs when I try to do it. If I change the name of the 2 Thunderbird folders in the users folder, when I start Thunderbird new profile folders are created, then I can create an email account and everything is OK. What are the files corrupted in the profile ? How can I get them OK again ? I don’t want to create a completely new profile for not loosing all data ... Pierre

Modified by Papipio

All Replies (1)

Papipio
Papipio Question owner
more options

I solved my problem by erasing a corrupted address book file ...

Pierre