Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird opens in trash folder

hendersoncrickets
hendersoncrickets
more options

I hit something on my keyboard and totally changed how thunderbird looks. It now opens to a single pane trash folder. I tried to find a reset or restore defaults but was unable. I have no idea what I did or what happened. Now when I open thunderbird it goes to the trash folder and I cannot see any other folders or a way back. Any insight will be greatly appreciated.

I hit something on my keyboard and totally changed how thunderbird looks. It now opens to a single pane trash folder. I tried to find a reset or restore defaults but was unable. I have no idea what I did or what happened. Now when I open thunderbird it goes to the trash folder and I cannot see any other folders or a way back. Any insight will be greatly appreciated.

All Replies (2)

bayvista170
bayvista170
more options

What OS are you using (Windows, Mac, Linux?). Can you send me a screen dump?

hendersoncrickets
hendersoncrickets Question owner
more options

OK I finally see where to add a screen shot of what I see when I open thunderbird. Please help if you can. I depend on this email for my business.