Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird error log questions

more options

I have installed the latest version of Thunderbird (78.10 x64) in a Windows 7 x64 PC. Every time I check for new email messages the Error Console (Developer Options) report the following information:

[Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19

   loadSync resource://gre/modules/L10nRegistry.jsm:658
   fetchFile resource://gre/modules/L10nRegistry.jsm:573
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478
   map self-hosted:240
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473
   generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415
   InterpretGeneratorResume self-hosted:1151
   next self-hosted:1099
   generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177
   InterpretGeneratorResume self-hosted:1151
   next self-hosted:1099
   touchNext resource://gre/modules/Localization.jsm:167
   regenerateBundles resource://gre/modules/Localization.jsm:552
   activate resource://gre/modules/Localization.jsm:243
   <anonymous> chrome://messenger/content/mailWidgets.js:37
   <anonymous> chrome://messenger/content/customElements.js:34
   <anonymous> chrome://messenger/content/customElements.js:37
   observe resource://gre/modules/MailGlue.jsm:201

Error while loading 'jar:file:///C:/Program%20Files/Mozilla%20Thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) Extension.jsm:570

   readJSON resource://gre/modules/Extension.jsm:570
   onStopRequest resource://gre/modules/NetUtil.jsm:128

1619179418406 addons.xpi WARN Exception running bootstrap method startup on twitter@search.mozilla.org: Error: Error while loading 'jar:file:///C:/Program%20Files/Mozilla%20Thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND)(resource://gre/modules/Extension.jsm:570:20) JS Stack trace: readJSON/</<@Extension.jsm:570:20 onStopRequest@NetUtil.jsm:128:18 </p>

[Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19 [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19

   loadSync resource://gre/modules/L10nRegistry.jsm:658
   fetchFile resource://gre/modules/L10nRegistry.jsm:573
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478
   map self-hosted:240
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473
   generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415
   next self-hosted:1099
   generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177
   next self-hosted:1099
   touchNext resource://gre/modules/Localization.jsm:167
   regenerateBundles resource://gre/modules/Localization.jsm:552
   activate resource://gre/modules/Localization.jsm:243
   <anonymous> resource:///modules/calendar/calCalendarDeactivator.jsm:10
   <anonymous> chrome://calendar/content/calendar-chrome-startup.js:27

[Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19

   loadSync resource://gre/modules/L10nRegistry.jsm:658
   fetchFile resource://gre/modules/L10nRegistry.jsm:573
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478
   map self-hosted:240
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473
   generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415
   next self-hosted:1099
   generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177
   next self-hosted:1099
   touchNext resource://gre/modules/Localization.jsm:167
   regenerateBundles resource://gre/modules/Localization.jsm:552
   activate resource://gre/modules/Localization.jsm:243
   <anonymous> resource:///modules/OTR.jsm:15
   <anonymous> resource:///modules/OTRUI.jsm:8
   connectedCallback chrome://messenger/content/chat/chat-conversation-info.js:117
   <anonymous> chrome://global/content/customElements.js:217

[Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19

   loadSync resource://gre/modules/L10nRegistry.jsm:658
   fetchFile resource://gre/modules/L10nRegistry.jsm:573
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478
   map self-hosted:240
   generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473
   generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415
   next self-hosted:1099
   generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177
   next self-hosted:1099
   touchNext resource://gre/modules/Localization.jsm:167
   regenerateBundles resource://gre/modules/Localization.jsm:552
   activate resource://gre/modules/Localization.jsm:243
   <anonymous> resource:///modules/OTRUI.jsm:10
   connectedCallback chrome://messenger/content/chat/chat-conversation-info.js:117
   <anonymous> chrome://global/content/customElements.js:217

I don´t know if there exists some configuration problem or a security break because the reference to the "twitter@search.mozilla.org" while the program is loading a jar file is to me very strange.

Many Thanks for your advice and I´m very satisfy with all the efforts of Mozilla Team to offer us an excellent email client such Thunderbird.

I have installed the latest version of Thunderbird (78.10 x64) in a Windows 7 x64 PC. Every time I check for new email messages the Error Console (Developer Options) report the following information: [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19 loadSync resource://gre/modules/L10nRegistry.jsm:658 fetchFile resource://gre/modules/L10nRegistry.jsm:573 generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478 map self-hosted:240 generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473 generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415 InterpretGeneratorResume self-hosted:1151 next self-hosted:1099 generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177 InterpretGeneratorResume self-hosted:1151 next self-hosted:1099 touchNext resource://gre/modules/Localization.jsm:167 regenerateBundles resource://gre/modules/Localization.jsm:552 activate resource://gre/modules/Localization.jsm:243 <anonymous> chrome://messenger/content/mailWidgets.js:37 <anonymous> chrome://messenger/content/customElements.js:34 <anonymous> chrome://messenger/content/customElements.js:37 observe resource://gre/modules/MailGlue.jsm:201 Error while loading 'jar:file:///C:/Program%20Files/Mozilla%20Thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND) Extension.jsm:570 readJSON resource://gre/modules/Extension.jsm:570 onStopRequest resource://gre/modules/NetUtil.jsm:128 1619179418406 addons.xpi WARN Exception running bootstrap method startup on twitter@search.mozilla.org: Error: Error while loading 'jar:file:///C:/Program%20Files/Mozilla%20Thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND)(resource://gre/modules/Extension.jsm:570:20) JS Stack trace: readJSON/</<@Extension.jsm:570:20 onStopRequest@NetUtil.jsm:128:18 [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19 [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19 loadSync resource://gre/modules/L10nRegistry.jsm:658 fetchFile resource://gre/modules/L10nRegistry.jsm:573 generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478 map self-hosted:240 generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473 generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415 next self-hosted:1099 generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177 next self-hosted:1099 touchNext resource://gre/modules/Localization.jsm:167 regenerateBundles resource://gre/modules/Localization.jsm:552 activate resource://gre/modules/Localization.jsm:243 <anonymous> resource:///modules/calendar/calCalendarDeactivator.jsm:10 <anonymous> chrome://calendar/content/calendar-chrome-startup.js:27 [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19 loadSync resource://gre/modules/L10nRegistry.jsm:658 fetchFile resource://gre/modules/L10nRegistry.jsm:573 generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478 map self-hosted:240 generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473 generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415 next self-hosted:1099 generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177 next self-hosted:1099 touchNext resource://gre/modules/Localization.jsm:167 regenerateBundles resource://gre/modules/Localization.jsm:552 activate resource://gre/modules/Localization.jsm:243 <anonymous> resource:///modules/OTR.jsm:15 <anonymous> resource:///modules/OTRUI.jsm:8 connectedCallback chrome://messenger/content/chat/chat-conversation-info.js:117 <anonymous> chrome://global/content/customElements.js:217 [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19 loadSync resource://gre/modules/L10nRegistry.jsm:658 fetchFile resource://gre/modules/L10nRegistry.jsm:573 generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:478 map self-hosted:240 generateResourceSetSync resource://gre/modules/L10nRegistry.jsm:473 generateResourceSetsForLocaleSync resource://gre/modules/L10nRegistry.jsm:415 next self-hosted:1099 generateBundlesSync resource://gre/modules/L10nRegistry.jsm:177 next self-hosted:1099 touchNext resource://gre/modules/Localization.jsm:167 regenerateBundles resource://gre/modules/Localization.jsm:552 activate resource://gre/modules/Localization.jsm:243 <anonymous> resource:///modules/OTRUI.jsm:10 connectedCallback chrome://messenger/content/chat/chat-conversation-info.js:117 <anonymous> chrome://global/content/customElements.js:217 I don´t know if there exists some configuration problem or a security break because the reference to the "twitter@search.mozilla.org" while the program is loading a jar file is to me very strange. Many Thanks for your advice and I´m very satisfy with all the efforts of Mozilla Team to offer us an excellent email client such Thunderbird.

All Replies (1)

more options

security break most unlikely