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Problem in Thunderbird

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by ann.blyth

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Using version 78.5.1 (32-bit) of Thunderbird. When tying in the senders name when writing an email do not come up with the contact details. They are in the address book. This has only happened since this latest version

Using version 78.5.1 (32-bit) of Thunderbird. When tying in the senders name when writing an email do not come up with the contact details. They are in the address book. This has only happened since this latest version

Chosen solution

Do you use the Card Book add-on? A recent version broke address autocomplete.

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Check settings:

  • Menu app icon > Options
  • Select 'Composition'
  • Scroll down to 'Addressing' section
  • ReSelect 'Local Address Books'

Restart Thunderbird.

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Chosen Solution

Do you use the Card Book add-on? A recent version broke address autocomplete.

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I didn't use the Card Book add-on but went into add-ons and it had been turned on unbeknown to me. So all is well now, thank you very much