Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 78 the password window isn't popping up

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by KevinJones

more options

Good day

I've been upgraded to 78. When I open the app, the password window isn't popping up. I've checked the server settings and they are correct. The weird thing is that 78 is working great on my other user profile.

I need to access my emails urgently. How to I go back to the previous Thunderbird version?

Good day I've been upgraded to 78. When I open the app, the password window isn't popping up. I've checked the server settings and they are correct. The weird thing is that 78 is working great on my other user profile. I need to access my emails urgently. How to I go back to the previous Thunderbird version?

Modified by Wayne Mery

All Replies (1)

more options

I've tried to a few login options. It could be a server issue?