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not sync

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Andrew

Raul Xavier
Raul Xavier
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Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

Hello I need help, I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices. do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Please allow 24 hours after disconnecting and logging in again.

Ensure that you have a stable connection and that you have selected passwords to be synced.

Menu button -> [your email address/Firefox Account] -> Sync Settings -> Change (to check what you have selected)

Be sure to hit "sync now" as well.