Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't run Firefox on Windows 10

Martin
Martin
more options

Since today (6/10/2020) I can't run Firefox on Windows 10. Windows says it can't find the route to access, but even if I go to the path and double-click the .exe file, it still says it can't find it. I'm using Windows 10 in spanish, so there's some sort of alias for C:\Program Files\, but it should still work when executing the .exe directly. I've tried reinstalling, uninstalling and reinstalling and uninstalling, deleting my profiles and reinstalling, all to no avail.

Since today (6/10/2020) I can't run Firefox on Windows 10. Windows says it can't find the route to access, but even if I go to the path and double-click the .exe file, it still says it can't find it. I'm using Windows 10 in spanish, so there's some sort of alias for C:\Program Files\, but it should still work when executing the .exe directly. I've tried reinstalling, uninstalling and reinstalling and uninstalling, deleting my profiles and reinstalling, all to no avail.
Attached screenshots

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Please see this answer from yesterday:
https://support.mozilla.org/en-US/questions/1290534#answer-1322249