Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot send mail; "SEND" is grayed out.

more options

When I compose an email, and then try to send it, the "SEND" button on the message is grayed out.

Interestingly, the first time I tried to send a message and had this issue, i found a copy of it in my "Inbox" of all places. I tried a workaround by forwarding the message in the Inbox to the recipient, and it worked.

Has anyone else experienced this gray out and if so, can it be solved?

Thank you.

When I compose an email, and then try to send it, the "SEND" button on the message is grayed out. Interestingly, the first time I tried to send a message and had this issue, i found a copy of it in my "Inbox" of all places. I tried a workaround by forwarding the message in the Inbox to the recipient, and it worked. Has anyone else experienced this gray out and if so, can it be solved? Thank you.
Attached screenshots

Chosen solution

You'll have to enter a recipient email address in the To: field.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

You'll have to enter a recipient email address in the To: field.

more options

Duh! I must have gone straight to the body of the message rather than entering the recipient first.

Thanks!