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send button greyed out

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  • Last reply by Toad-Hall

dirkvl123
dirkvl123
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After a recent update in thunderbird, the send button turned grey in every 'compose' window. I have done all the standard procedures. Restarting with all add ons disabled. Resetting thunderbird. It doesn't matter what I try, the send button stays grey.

Linux ubuntu. Thunderbird version 60.9.0

It is not the first time, problems occur after an update comes in. Is it not possible to activate the update to be available for users, after you tried it a couple of months? I can't send mails now, a major process unavailable. And I was completely satisfied with the version of 2 days ago.

Please do not start to imitate Micro$oft in accountability.

After a recent update in thunderbird, the send button turned grey in every 'compose' window. I have done all the standard procedures. Restarting with all add ons disabled. Resetting thunderbird. It doesn't matter what I try, the send button stays grey. Linux ubuntu. Thunderbird version 60.9.0 It is not the first time, problems occur after an update comes in. Is it not possible to activate the update to be available for users, after you tried it a couple of months? I can't send mails now, a major process unavailable. And I was completely satisfied with the version of 2 days ago. Please do not start to imitate Micro$oft in accountability.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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When you initially open a new 'Write' window, the 'Send' button will be greyed out. This is not a new thing; it has been the same for a long time.

It is greyed out because at this point there is no email address to send to, so you cannot accidentally send to something that does not exist.

It will remain 'greyed out' until an email address has been entered in a eg: 'TO' field.

If you are in offline mode then the 'Send' button will become a 'Send Later' button. It will also be greyed out until you enter an email address in a 'To' field. Anything you 'Send Later' will get put in the 'Outbox'.


Please confirm that Thunderbird is in 'online' mode, you have opened a new Write message AND entered an email address in a 'TO' field. After entering an email address in a TO field, is the 'Send' button still grey ? If yes, please post image showing the problem.