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Firefox data not sync

Javed Ali
Javed Ali
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I have just format my computer and install firefox again then sign in as my registered Firefox account which is ***@gmail.com. i forget my password so i can reset my password. after sign-in my last backup in not importing. Please do something and help me out. I'm worried about my Firefox backup.

Thanks and Regards Javed Ali

edit: removed personal information for your protection. (philipp)

I have just format my computer and install firefox again then sign in as my registered Firefox account which is ***@gmail.com. i forget my password so i can reset my password. after sign-in my last backup in not importing. Please do something and help me out. I'm worried about my Firefox backup. Thanks and Regards Javed Ali <sub>edit: removed personal information for your protection. (philipp)</sub>

Modified by philipp

All Replies (1)

Wesley Branton
Wesley Branton
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Unfortunately, for technical and security reasons any existing data on the Firefox Sync servers is erased if you reset your password. In this case, there's nothing that can be done to help you regain access to any data that was previously stored on the Firefox Sync servers.

Sorry.

Modified by Wesley Branton