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I am unable to import messages to Thunderbird from Outlook

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  • 1 has this problem
  • 6 views
  • Last reply by memartha

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When I attempt to Import my messages from Outlook it says there is no default mail program selected. Outlook is selected as my default mail program.

When I attempt to Import my messages from Outlook it says there is no default mail program selected. Outlook is selected as my default mail program.

Chosen solution

It looks like Windows has lost the default email client. In cases like this, it sometimes helps to set another program as default in W10 Settings, then switch it back to Outlook.

If it still doesn't work, consider the MailStore method mentioned in my links.

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Here is a screenshot of the error I receive.

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When you select Tools/Import..., on the first window choose Address Books or Mail. Do not 'Import Everything' as that option is not working.

https://support.mozilla.org/en-US/questions/1218201

https://support.mozilla.org/en-US/questions/1247226#answer-1189902

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I only choose mail. That is when I get that error message

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Chosen Solution

It looks like Windows has lost the default email client. In cases like this, it sometimes helps to set another program as default in W10 Settings, then switch it back to Outlook.

If it still doesn't work, consider the MailStore method mentioned in my links.

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Thank you so much for your help. I ended up using Mailstore and it worked perfectly. Thanks again!