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I am unable to access my firefox browser, or my firefox account

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Timotax

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My firefox browser will not open. When I try to access my firefox account with another browser it will not accept my username ad or password. When I try to reset my password I dont get a password confirmation back.

My firefox browser will not open. When I try to access my firefox account with another browser it will not accept my username ad or password. When I try to reset my password I dont get a password confirmation back.

All Replies (1)

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Hello,

Try to reset Firefox Here

Or try to uninstall Firefox

Bye