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all my addons dissapeared and i can't install them back

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  • 1 has this problem
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  • Last reply by philipp

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well a few minutes ago i was trying to install some new addons and it gave me an error when i tried to download them, so i was like okay i'll just wait a few minutes and try again. but then my screen went all black for a second and all my addons dissapeared.

well a few minutes ago i was trying to install some new addons and it gave me an error when i tried to download them, so i was like okay i'll just wait a few minutes and try again. but then my screen went all black for a second and all my addons dissapeared.

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hi jonick, this is/was caused by an unforeseen technical problem unfortunately (an expired certificate used in the process of verifying addon signatures).

a fix for this is already being rolled out - for details, please see: https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/