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Receiving Same E-mail Over and Over Again

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  • Last reply by Georgedn

Georgedn
Georgedn
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Over the last 24 hours or so my Thunderbird installation has been downloading the same e-mail (from a restaurant I subscribe to) numerous times. I've checked my isp's webmail and I know that there are other new messages there. But my Thunderbird keeps downloading the same e-mail every few minutes and does not download the messages I know to be on the server. I am running Windows 10 and AVG Internet Security.

Over the last 24 hours or so my Thunderbird installation has been downloading the same e-mail (from a restaurant I subscribe to) numerous times. I've checked my isp's webmail and I know that there are other new messages there. But my Thunderbird keeps downloading the same e-mail every few minutes and does not download the messages I know to be on the server. I am running Windows 10 and AVG Internet Security.

Chosen solution

disable AVG email scanning and attempt to get mails. Once you have new mail you can re-enable it is you want.

Log into your web mail and empty the spam folder on the web server. It is most likely to have the poorly formed email that is at the heart of your issue, causing AVG to choke.

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All Replies (3)

Georgedn
Georgedn Question owner
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Also, the repetitive e-mails I am receiving all contain the same date and time 01/25/2019 2:10 pm.

Matt
Matt
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Chosen Solution

disable AVG email scanning and attempt to get mails. Once you have new mail you can re-enable it is you want.

Log into your web mail and empty the spam folder on the web server. It is most likely to have the poorly formed email that is at the heart of your issue, causing AVG to choke.

Modified by Matt

Georgedn
Georgedn Question owner
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AWESOME! Your advice worked like charm. Thanks very much for your prompt reply and your helpful advice!