Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My account has been locked because an email was returned. How do I get my account unlocked?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by McCoy

Jay364
Jay364
more options

My account has been locked because an email was returned. How do I get my account unlocked?

My account has been locked because an email was returned. How do I get my account unlocked?

All Replies (1)

McCoy
McCoy
more options

Hello Jay364,

That must be frustrating (to say the least) .....

Would you please take a look at this article (you'll have to scroll down some) :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq