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Why does a weird sender name show up when I send an email?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by McCoy

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Out of the blue my emails began showing up to recipients with a weird sender name yesterday afternoon. How do I get rid of that and go back to normal name? Tried AOL tech and that did not help. Thanks if you can help me.

Out of the blue my emails began showing up to recipients with a weird sender name yesterday afternoon. How do I get rid of that and go back to normal name? Tried AOL tech and that did not help. Thanks if you can help me.

All Replies (2)

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FF is a browser not a email program.

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Hello needtoknowhow,

Like Westend said : Firefox is a browser, and doesn't 'do' email, but would you please take a look at this article :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

In case you're using Thunderbird - you can post your question on their support forum :

https://support.mozilla.org/en-US/questions/thunderbird

(click on the 'Ask a Question' at the top of the page)