Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Folders in IMAP account do not show in Thunderbird

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by whldorsey

more options

My AOL email account is recognized in Tbird as being IMAP, and I have several folders on the AOL server, but the only folder that shows up in Tbird is the Inbox. Should I delete the account in Tbird then add it back?

My AOL email account is recognized in Tbird as being IMAP, and I have several folders on the AOL server, but the only folder that shows up in Tbird is the Inbox. Should I delete the account in Tbird then add it back?

Chosen solution

I did delete then re-enter it in Tbird. To free RAM, I am going to quit Safari and Tbird then reopen it. The reason is that the folders list was still empty.

I'll come back to report on what happened when I re-booted the computer.

YES! That did it.

Never mind.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I did delete then re-enter it in Tbird. To free RAM, I am going to quit Safari and Tbird then reopen it. The reason is that the folders list was still empty.

I'll come back to report on what happened when I re-booted the computer.

YES! That did it.

Never mind.