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Why don't my hit counters work since Firefox update?

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  • 2 have this problem
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  • Last reply by Happy112

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Why don't my hit counters work since Firefox update? No settings in options cover this.

Why don't my hit counters work since Firefox update? No settings in options cover this.

All Replies (2)

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"Hit counters" for what?

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Janepalmer said

Why don't my hit counters work since Firefox update? No settings in options cover this.

Hi  !

This could be caused by one of your add-ons (assuming you have any). Let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

And also : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems



You could also consider this add-on :

https://addons.mozilla.org/en-US/firefox/addon/whosamungus-users-online-count/