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PC can't shut down because of Thunderbird

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by Groshik

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I click on/off button to shut down my PC, the shutdown begins but soon it shows Thunderbird's window and doesn't shut down until I close the app or click on/off button again

I click on/off button to shut down my PC, the shutdown begins but soon it shows Thunderbird's window and doesn't shut down until I close the app or click on/off button again

All Replies (2)

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That is often caused by anti virus programs causing the program to hang, or appear to.

What anti virus do you use?

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Hello, I use ESET Smart Security 9. Here is what is shown when the system doesn't shut down:

Looks like Thunderbird wants to close but can not.