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I cannot logon to Tbird forum (52.1.1 (32-bit)) and I cannot revise my password.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Andrew

bworthin
bworthin
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(I had to create a new Mozilla Forum account to get this. I have the same account name "bworthin" with a new password.)

For some reason, either my userid or my password has been corrupted. This is secondary to my Tbird's prefs.js seeming to be corrupted. To pursue the prefs.js problem, I tried to log on to my bworthin account and it failed the password test because there was no number in the password I tried getting the Forum to send an email to my [email address hidden by moderator - this is a public forum] account. I had an acknowledgement that the password reset had been emailed over an hour ago. None arrived. I also tried saying the userid was in need of a refresh, Again, an email was sent, but again no email arrived. Can anyone help?

Thanks, Bill

(I had to create a new Mozilla Forum account to get this. I have the same account name "bworthin" with a new password.) For some reason, either my userid or my password has been corrupted. This is secondary to my Tbird's prefs.js seeming to be corrupted. To pursue the prefs.js problem, I tried to log on to my bworthin account and it failed the password test because there was no number in the password I tried getting the Forum to send an email to my <!--whopworthington (at)comcast.net --> ''[email address hidden by moderator - this is a public forum]'' account. I had an acknowledgement that the password reset had been emailed over an hour ago. None arrived. I also tried saying the userid was in need of a refresh, Again, an email was sent, but again no email arrived. Can anyone help? Thanks, Bill

Modified by Andrew

Chosen solution

If you created an account a while back it was done so on the new platform we had. We had to do an emergency rollback to our old platform. I only see one account on this site with the username you mentioned.

Thanks!

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All Replies (2)

user01229325
user01229325
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I will request that a forum moderator help you with the forum issue.

Andrew
Andrew
  • Moderator
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Chosen Solution

If you created an account a while back it was done so on the new platform we had. We had to do an emergency rollback to our old platform. I only see one account on this site with the username you mentioned.

Thanks!